WHAT IS MICROSOFT DYNAMICS 365?
Microsoft Dynamics 365 is the next generation of intelligent business applications in the cloud. Dynamics 365 unifies CRM and ERP capabilities by delivering new purpose-built applications to help manage specific business functions, including Sales, Customer Service, Field Service, Operations, Marketing, Project Service Automation and Financials. Designed to be personalized, enable greater productivity, deliver deeper insights and adapt to business needs, Dynamics 365 applications help businesses accelerate digital transformation to meet the changing needs of customers and capture the new business opportunities of tomorrow.
DRIVE YOUR DIGITAL TRANSFORMATION WITH DYNAMICS 365
Grow, evolve, and transform every part of your business to better meet the changing market and needs of your customers.
Engage customers: Build personalized experiences across all customer touchpoints-from consideration to purchase.
Empower employees: Give your employees familiar tools and actionable insights so they can do their best work.
Optimize operations: Anticipate and manage business needs with more intelligent processes and predictive guidance.
Transform products: Innovate new business models, automate processes, and shift from being reactive to proactive.
INTELLIGENT APPLICATIONS THAT WORK SMARTER TOGETHER
Run your entire business from end to end with intelligent applications that seamlessly work together in the cloud – unifying the capabilities of CRM business software and ERP systems.
Sales Turn relationships into revenue by bringing digital intelligence into every deal.
Customer Service Earn customers for life with a personalized experience and world-class service across every channel.
Field Service Master the service call with smarter capabilities—from optimized scheduling to predictive maintenance.
Talent Attract, onboard, and set employees up for success with a collection of intelligent HR cloud services.
Finance and Operations, Enterprise edition Accelerate growth by optimizing operations and making real-time, data-driven decisions at global scale.
Finance and Operations, Business edition Increase visibility and control by bringing your processes together with a configurable, easy-to-use solution.
Retail Deliver an immersive shopping experience by optimizing retail operations with intelligent insights.
Project Service Automation Profit from your projects by bringing people, processes, and automation technology together.
Marketing Unify your sales and marketing to connect customer experiences at every interaction with Adobe Marketing Cloud.
Customer Insights Deliver a personalized experience using relevant insights on how to best serve your customers.